International Ice Hockey Federation

Volunteers

Join the Team

 

Become an integral part of the 2019 IIHF Ice Hockey World Championship in Slovakia!

 

Do you have passion for the fastest team sport in the world, and are you able to imagine yourself as a volunteer? So do not hesitate, and become one of us!

For the second time in history, independent Slovakia will host the IIHF Ice Hockey World Championship, and we are looking for 700 volunteers.

In our volunteer team, we offer positions in different areas (more in the working position section). In the questionnaire, you can select 3 particular positions according to your preferences in 2 cities.

The 2019 IIHF Ice Hockey World Championship will be hosted in Bratislava (the Ondrej Nepela Arena) and in Kosice since 10 May to 26 May 2019. However, some of volunteer positions will have to be occupied for a longer period of time.

The deadline for recruitment is 30 November 2018. Personal interviews and final selection of volunteers for the World Championship will follow immediately.

Roles

 

Volunteer opportunities

 

Working area Description of the job position
Accreditations This is the position, where you can meet all. Sportsmen, supporting teams, media, VIP guests, IIHF workers – all, who need accreditation will come to the accreditation centre. Your task is to welcome guests, check their identity documents, to photograph them and to issue respective accreditation cards. Background data for the production of accreditation cards are located in the computer system, for which you will be trained by us. We will welcome volunteers skilled in working with computers, communicative even in foreign language (English, German) and sympathetic.
Administrative Are you looking for a position with various experiences? So register into the volunteer centre, where you will be assigned a task according to the current need. During day, you can help in the Media Centre, on the ice, in the fan zone or at the IIHF Congress. If you do not like tediousness and day “like through printing-out paper”, this is the position just for you. Each day is different.
Anti-doping Do you study medicine or are you interested in how doping inspections work? We offer you job with certified anti-doping inspectors. The accompanying of the selected player from the cloak room to the anti-doping room and then back to the cloak room will be your main task. In addition to the above, you shall strictly follow requirements of your superior, in order intimacy, impartiality and fair play would be preserved.
Congress

In time of play-off of the 2019 IIHF Ice Hockey World Championship, the IIHF Annual Congress will be held in Bratislava.

The congress is formal, and as a volunteer, you will have opportunity to see the course of negotiations of important representatives of sport; how important decisions are adopted within the framework of international ice hockey. Helping administrative workers of IIHF and technicians of the DoubleTree by Hilton Hotel to prepare the room, podium, technology, banners and documents for delegates before the beginning of the congress is your main task. During the congress, you will pass microphones to discussing delegates.

Ceremonies Opening and final ceremonies, pre-match and post-match ceremonies will be prepared during the 2019 IIHF Ice Hockey World Championship. Their task will be to help in their technical support according to instructions of superiors (for example rolling the carpet on the ice, preparation of flag for the winner after match, podium and the like). You will be near all players and important international persons in the sports and social area.
Game Operations This is the important area for the operation of the 2019 IIHF Ice Hockey World Championship. We are looking for people in our team, who understand ice hockey, mainly from professional aspects, who are able to concentrate and who have a high degree of concentration. You will be under pressure during the entire match. You will be responsible for delivery of all necessary background documents for television, radio and on-line media, in order they would be able to provide the actual information for fans worldwide, as well as directly in the arena. The fact that you shall be available during trainings, matches and even after matches is very important requirement for you as a volunteer. This is time demanding position, but you will obtain incredible view how the preparation of the entire match works, and you will be in direct contact with the backstage of the 2019 IIHF Ice Hockey World Championship.
Hotel Service/Info Desk Official guests of the championship will be accommodated during their stay in various hotels in Bratislava or in Košice. You, as a volunteer for Hotel Service, will work at the Welcome Desk at the specified hotels, and you shall welcome participants in the championship. Your task is to provide guest the necessary information, and you must be available, if they ask for assistance and help. The relevant information that you will provide will be handed over to you by your superior.
IT /Technical support Do you like working with the PC technology or do you study IT? Our IT team will need your assistance in IT solutions. Media including journalists, TV staffs, administrators of the IIHF and Organizing Committee of the 2019 IIHF Ice Hockey World Championship need internet and technical support for their work. This section is responsible for technical support of electronics, computers and their software, printers, coffee makers and the like.
Logistics and equipment The well working logistic infrastructure is one of the most important factors of the successful world championship. As a volunteer, you will work with workers of the arena on faultless operation of its equipment. In addition to the application of logical thinking, your work will also be of physical nature (installation, dismantling). Your work will include the material and technical equipment of all official rooms in the arena for ice hockey teams and working teams.
Medical support Ice hockey is contact sport including injuries, and just at that time we will need you. Your task will be helping experienced health worker. You shall have the valid first aid certificate for this position.
Media operation Do you study journalism, communication or do you want to learn more about backstage work of media? This is the position just for you. In the Media Centre, as a volunteer you will help journalists, photographers and IT staffs in their work. In addition to the above, you can participate in the operation of the mix zone, helping in coordination of photographers.
Organizer/steward Do you want to be the first person welcoming visitors in the arena? Do you have friendly character and smile will never miss from your face? Then this is the position just for you. You will help in checking tickets and guiding visitors to their seats. In addition to the above, you will have to know the zoning of the stadium, where persons with certain accreditation can/cannot go. The zoning of the stadium and meaning of the numbering on accreditation cards shall be studied by you before assuming the position.
Supervisor of volunteers/assistant Do you like responsibility, work with people, do you like solve unexpected situations? The position of supervisor is for you. Coordination of the assigned group of volunteers, providing them the information necessary for their work and answering their questions will be your tasks. Simply said, you will be a liaison between them and managers of sections. In addition to the above, you shall daily supervise arrival of volunteers to their positions, send volunteers to ad hoc works according to requirements of any area. You shall check, whether they have prepared sufficient stock of beverages, coffee and meals between individual shifts.
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   

 

 

 

Registration

 

Apply for a volunteer position here:

 

FAQ

 

Frequently Asked Questions

 

What age must I have to apply for the position of a volunteer?
The required minimum age is 18 years. The date, when you must reach the full age is 1 May 2019, i.e. the date of birth must be no later than 1 May 2001.

Is it possible to register, even if I do not reside in Slovakia?
Yes, of course. Nationality or place of residence is not important, but it is necessary to take note that travel expenses and accommodation shall be covered by you. It is important to speak English, at least at the basic level.

Are there any requirements in the questionnaire that must be met by me?
Age and language skills are basic requirements. The first aid certificate is required for the Medical Support position.

Are there any special requirements on the side of the Organizing Committee?
In addition to the aforementioned requirements, volunteers must meet:
Integrity – all volunteers must sign the declaration on word of honour related to their integrity. Some positions require the extract from the Penal Register.
Behaviour – the Organizing Committee requires non-conflict behaviour and full job performance.

Pursuant to the questionnaire, I should select 3 working areas. What to do when I am interesting to work only in one selected area?
You can select only one volunteer job position, and to leave the other positions empty. On the other hand, if you have not been selected for the first position, you forfeit of possibility to obtain other position.

When can I start helping as a volunteer, must I be available each day?
Some volunteer positions shall be acceded several days before the official start of the championship, and shall end a few days after its end.
When filling in the form, you can select from the following deadlines:
Preparatory week (mainly logistic section) 15.04. – 05.05.2019
week 1 (stage 1) 06.05 – 12.05.2019
week 2 (stage 2) 13.05 – 23.5.2019
Final play-off week (+ logistic section) 24.05. – 30.5.2019

When selecting volunteers, we will also take into account the number of days (min. 10 days), when you can work for us.
One of requirements for successful selection is to register for at least week 1 (stage 1) or week 2 (stage 2). If you register only for week 2 in Bratislava, you will also automatically register for final play-off week in Bratislava.
It is possible that you will not work each day. Everything depends on the selected position and actual situation. At the same time we would like to draw your attention to the fact that during 4 weeks of preparations and tournament itself, two public holidays will be in Slovakia, during which the championship programme will continue.

Can I work during final play-off week in Bratislava, when I worked week 1 or week 2 in Kosice?
Yes, this is possible. The number of volunteers, who will work in this way, will depend on the number of vacant positions in the final play-off week in Bratislava.

What type of clothes shall I wear to work as a volunteer at the World Championship?
Before the commencement of work, each selected volunteer will be given the T-shirt, sports jacket and baseball cap. You shall buy comfortable pants/knee pants and shoes. Clothes should be adapted to the job position, i.e. long trousers are recommended for environment on ice, and in fan village, clothes according to weather.

How should I proceed when I make a mistake in the registration form?
If you make a mistake during registration, register under your login, write the password (it will come to your e-mail address during primary registration), and correct the mistake.
Login e-mail is the only information that cannot be changed. If you made a mistake just in the e-mail address, please write to volunteers@2019.iihfworlds.com, where you shall state your first bane, surname, birth date and correct e-mail.

When will I be informed that I was selected as a volunteer?
Volunteers will be selected in two rounds. The first round will be evaluated the least by the end of January 2019. E-mails about passing to the second round will be sent to selected applicants. These applicants will participate in interview. You will be informed on the final selection at the latest during February/March 2019.

2. EVENT
Will my travel expenses be reimbursed?
No, the volunteer shall cover all travel expenses in full amount alone.

How can I prepare for my tasks of a volunteer?
If you have been selected as a volunteer, you will receive the volunteers’ manual by e-mail. Subsequently, during April 2019, each volunteer will be trained in the selected city.

How can I find accommodation in the host city?
We will send you the list of affordably priced accommodation in Bratislava/Kosice near arenas or in the city. We also recommend you to watch reservation portals (for example www.booking.com), or official websites of cities (www.visitbratislava.com, or www.visitkosice.org). Accommodation shall be arranged by each volunteer alone.

Will I receive a financial remuneration as a volunteer?
No, work of volunteer is freely selected activity in favour of other persons carried out without any claim for remuneration. But you will receive:

  • A chance to be an integral part of the largest sports event in Slovakia in 2019;
  • Meal during the working day (hot meal, fruits, water, coffee, tea);
  • A package of clothes that will be available for volunteers only. This is the limited edition that is not intended for sale;
  • Certificate of participation in the event;
  • Possibility to know ice hockey backstage and to see the World Championship from the “other side”;
  • To obtain new friends and experiences that you have never obtained as a fan on the stand.

Will I get tickets for matches at Bratislava or Kosice?
No, we do not provide free tickets.

Can I view the match during my break from work or when I will not work?
Volunteers will not have standard access to watching ice hockey matches live, but you will have available television in the reserved zone. However, in the case of free capacities at the stadium, and after consultation with your superior, live watching can be allowed for those, who just do not work. This rule will not be related to sold-out matches.

My I ask for autograph or take photos with players?
The prohibition of any contact (taking photos, autographs) with players or members of supporting teams will exist for each volunteer in the arena, training hall, hotel and VIP areas. As a volunteer, you will be integral part of the event at the world level, where strict rules apply, and professional approach is required. The fact that you will experience the backstage of the championship will be your remuneration.

Will you provide insurance for me when I will be selected as a volunteer?
No, as the citizen of the Slovak Republic you are insured in your health insurance company. Volunteers outside the Slovak Republic need valid travel insurance that they must obtain alone.

How will working hours be defined?
Working hours of the volunteer will depend on his/her position and an agreement between you and the manager assigned to you or the supervisor of volunteers (based on the agreement with Volunteer Coordinator). During rest, you can use the reserved areas in Bratislava and Kosice that is intended for rest and boarding.

Will I get a volunteer certificate after completion of the event?
Yes, each volunteer will get a certificate after the end of the event.

Why I am asked by you in the volunteer questionnaire about protection of personal data and what is the reason for my consent stated in the attached document?
Act No. 18/2018 Coll. on protection of personal data as amended entered into force this year, on 25.05.2018. We have duty to inform you on protection of personal data, and we cannot process them without your consent. Your consent with processing of your personal data for Hockey Event, a.s., the main organizer of the event, is required. This is one of conditions for you to become a volunteer at the championship. At the same time it is necessary to agree/disagree with processing of your personal data for the Slovak Ice Hockey Federation that could address you in the future in relation to cooperation on events.

Note: Questions and information will be continuously completed according to repeated occurrence.

Data Protection

 

Declaration on protection of personal data for volunteer registration

 

The International Ice Hockey Federation (IIHF) commissioned the Slovak Ice Hockey Federation, registered office in Trnavská cesta 27/B, 831 04 Bratislava, Slovak Republic (hereinafter referred to as SIHF) with the organization of the 2019 IIHF Ice Hockey World Championship (hereinafter referred to as the 2019 IIHF Ice Hockey World Championship). Further, the SIHF commissioned Hockey Event, a.s. subsidiary, registered office in Trnavská cesta 27/B, 831 04 Bratislava, Slovak Republic with the organization of the 2019 IIHF Ice Hockey World Championship in Slovakia (Bratislava and Košice). All information on this championship is available on the website of this event: 2019.iihfworlds.com.

As a candidate to the position of volunteer within the framework of the organization of the 2019 IIHF Ice Hockey World Championship you are going to provide your personal data to Hockey Event, a.s. through the questionnaire for volunteers available on-line on the aforementioned website.

In accordance with the applicable legal regulations in the field of personal data protection you take note of the fact and agree that your personal data will be processed by Hockey Event, a.s. (the operator) or by the Slovak Ice Hockey Federation, registered office in Trnavská cesta 27/B, 831 04 Bratislava, Slovak Republic and by the International Ice Hockey Federation, Postfach 1817, 8027 Zurich, Switzerland.

You have the right to decide, whether you provide consent for processing your personal data only for organization of the 2019 IIHF Ice Hockey World Championship in Slovakia (Bratislava and Košice), or even for the Slovak Ice Hockey Federation in the future.
Personal data provided us by you will be used for the following purposes:

  • Within the selection procedure of volunteers that is necessary for evaluation of your qualification and personal experience and for verification, whether you meet specific requirements for the position of a volunteer before and during the 2019 IIHF Ice Hockey World Championship;
  • Within the accreditation process, if you are selected and nominated for the position of a volunteer.
  • In addition to the above, personal data can be accessed to security units and authorities of the Slovak Republic in the case of security actions, if any.

 

By filling in the questionnaire you confirm that the all information sent by the on-line application is correct, accurate and complete.

The scope of processed data has been thoroughly reduced to the inevitable extent, and its objective is to ensure sufficient data about the applicant and not to burden him/her in the case of his/her selection by repeated collection of data, for example for the purposes of uniform clothes required for uniform appearance and identification for visitors to the 2019 IIHF Ice Hockey World Championship in Slovakia (Bratislava, Košice).

At the same time please take not of the fact that taking into account this event and the large number of visitors in a closed area, it is necessary to ensure safety and trustworthy of persons passing the selection procedure. Therefore it is possible that in the inevitable case they will be verified by security authorities of the Slovak Republic due to the public interest and safety.

Your personal data will be processed by Hockey Event, a.s. with maximum respect and confidentiality. The recipient of processed personal data is global Services Slovakia, s.r.o, Topoľčianska 1, 851 05 Bratislava, Slovak Republic, company identification number: 35837179, that will provide software and hardware to the operator, and that will provide the collection of personal data and their storage in the protected database from the technical aspects.

In the case of your consent, your personal data will also be provided to the Slovak Ice Hockey Federation that needs you, in the case of your interest, for volunteer activities during organisation of other sports events.

At the same time, based on your consent, your personal data provided by you can also be sent to the International Ice Hockey Federation that also would need you, in the case of your interest, for volunteer activities during organisation of other sports events. However, due to the different legal regulations than in the Slovak Republic, it will specially contact you.

All your rights are described taking into account transparency of processing personal data, in the document “Consent for processing personal data”.

You have the right to decide, whether you provide consent for processing your personal data only for organization of the 2019 IIHF Ice Hockey World Championship in Slovakia (Bratislava and Košice), or even for the Slovak Ice Hockey Federation in the future.

If you want to exercise your rights in the field of personal data protection, mainly the right to obtain confirmation whether your personal data or other data related to you are or are not processed, please contact: volunteers@2019.iihfworlds.com or privacy@szlh.sk.

Please take note of the fact that your on-line registration does not guarantee you automatic selection for the position of a volunteer nor any (preferential) rights within the selection procedure.

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